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Experience of introducing ISO 21001:2018 standard in the republic of Azerbaijan: main approaches and solutions

Galib Sharifov Gabil, Doctor of Philosophy in Economics

galib.sharifov@att.gov.az

15423 ­ ­ AZ ­ ­ 41. October 2022 ­ ­­ ­ ISO educational institution students Bologna system education quality risk management stakeholder satisfaction discrepancy management performance evaluation

The most urgent problem in the field of education in modern conditions is the improvement of its quality. Strengthening the requirements for the quality of higher education has put forward the need to create, implement and maintain an efficient management system. To help educational service providers cope with this problem, the International Organization for Standardization (ISO) developed and introduced a standard called ISO 21001:2018 "Educational organizations - Management systems for educational organizations - Requirements with guidance for use" [2].

The article analyzes the experience of applying the requirements of the ISO 21001:2018 standard at the Azerbaijan State Agrarian University (ADAU) for the first time in the country. Definition of the context of the educational institution, classification of processes, division of responsibilities and requirements related to effective management are clarified, strategic development plan, descriptions of processes, data cards reflecting measurement criteria, risk management, management of inconsistencies, etc. information about the elements and document samples are provided.

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ARTICLES - PDF

 

AUTHORS

 

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Kamala. Sadygova

Ministry of Science and Education of the Republic of Azerbaijan, Institute of Dendrology

  researcher  

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Sadi. Ismayilov

Assistant director of Beylagan RASIC

  Doctor of Philosophy in Economics  

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Islam. Ibrahimov

Baku Business University

  prof, dr  

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Shamil. Rajabov

Special Constructor Technology Bureau of the National Aerocosmic Agency

   

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Yusif. Humbatov

Azerbaijan University of Technology

   

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Mehman. Rzayev

Azerbaijan RPA Hydrotechnics and Melioration

  doctor of agrarian sciences  

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Yusif. Akhundov

Ph.D. student of the Agricultural Research Center

   

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Parviz. Aliyev

Chief of department, Agricultural Research Center
Ph.D. student of the Agricultural Research Center

   

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Bagish. Ahmadov

Deputy Director of the Agricultural Economics Research Center

  Doctor of Philosophy in Economics  

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Saadat. Guliyeva

Azerbaijan Academy of Labor and Social Relations

  Doctor of Philosophy in Economics  

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Jahani. Nusretzade

Scientific Research Institute of Fruit-growing and Tea-growing

   

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Tarlan. Gorchiyeva

PhD student of the Agricultural Economics Research Center

   

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Izzat. Talibov

Chief consultant in Ministry of Agriculture of Azerbaijan Republic

   

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Javad. Gojamanov

Ph.D. student of Baku State University

   

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Andriy. Popovych

Instytut Ekonomiki Rolnictwa i Gospodarki Żywnościowej, Warszawa, Polska / Agricultural and Food Economics State Research Institute, Warsaw, Poland

  Ph.D.  

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Rashad. Ahmadov

Education Center of Tax Ministry of Azerbaijan Republic