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Experience of introducing ISO 21001:2018 standard in the republic of Azerbaijan: main approaches and solutions

Galib Sharifov Gabil, Doctor of Philosophy in Economics

galib.sharifov@att.gov.az

20291 ­ ­ AZ ­ ­ 41. October 2022 ­ ­­ ­ ISO educational institution students Bologna system education quality risk management stakeholder satisfaction discrepancy management performance evaluation

The most urgent problem in the field of education in modern conditions is the improvement of its quality. Strengthening the requirements for the quality of higher education has put forward the need to create, implement and maintain an efficient management system. To help educational service providers cope with this problem, the International Organization for Standardization (ISO) developed and introduced a standard called ISO 21001:2018 "Educational organizations - Management systems for educational organizations - Requirements with guidance for use" [2].

The article analyzes the experience of applying the requirements of the ISO 21001:2018 standard at the Azerbaijan State Agrarian University (ADAU) for the first time in the country. Definition of the context of the educational institution, classification of processes, division of responsibilities and requirements related to effective management are clarified, strategic development plan, descriptions of processes, data cards reflecting measurement criteria, risk management, management of inconsistencies, etc. information about the elements and document samples are provided.

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ARTICLES - PDF

 

AUTHORS

 

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Nazrin. Ramazanova

Master of Azerbaijan State University of Economics (UNEC)

   

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Arzu. Huseyn

Azerbaijan Tourism and Management University

  Ph.D., docent  

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Elchin. Khalilov

Research Institute of Plant Protection and Technical Plants

   

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Jalal. Safarov

Ph.D. student of the Agricultural Research Center

   

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Rena. Musayeva

Department of “Economic Regulation” of Azerbaijan State University of Economics (UNEC)

   

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Saadat. Hajiyeva

Agricultural Economics Research Center, Deputy director

   

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Samir. Maharramov

Doctoral student of Azerbaijan Tourism and Management University

   

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Elbrus. Akbarov

Azerbaijan State University of Economics (UNEC), senior lecturer

   

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Alizamin. Guliyev

Azerbaijan Technical University, Ph.D.

   

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Ulviyya. Rasulova

Azerbaijan State University of Economics (UNEC)

   

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Isak. Hasanov

Head of Shamkir Support Point

   

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Akif. Aghbabali

Baku State University

   

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Zakir. Guliyev

Baku Business University

  Doctor of Philosophy in Economics  

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Lotanna. Emediegwu

Department of Economics, The University of Manchester, UK | Department of Agricultural Economics, University of Ilorin, Nigeria | Department of Economics, Policy and International Business, Manchester Metropolitan University, UK

   

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Ibrahim. Jafarov

Azerbaijan State Agricultural University

  Corresponding member of ANAS, prof  

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Namig. Shalbuzov

Deputy Director of the Agricultural Economics Research Center

  Doctor of Philosophy in Economics