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Experience of introducing ISO 21001:2018 standard in the republic of Azerbaijan: main approaches and solutions

Galib Sharifov Gabil, Doctor of Philosophy in Economics

galib.sharifov@att.gov.az

15410 ­ ­ AZ ­ ­ 41. October 2022 ­ ­­ ­ ISO educational institution students Bologna system education quality risk management stakeholder satisfaction discrepancy management performance evaluation

The most urgent problem in the field of education in modern conditions is the improvement of its quality. Strengthening the requirements for the quality of higher education has put forward the need to create, implement and maintain an efficient management system. To help educational service providers cope with this problem, the International Organization for Standardization (ISO) developed and introduced a standard called ISO 21001:2018 "Educational organizations - Management systems for educational organizations - Requirements with guidance for use" [2].

The article analyzes the experience of applying the requirements of the ISO 21001:2018 standard at the Azerbaijan State Agrarian University (ADAU) for the first time in the country. Definition of the context of the educational institution, classification of processes, division of responsibilities and requirements related to effective management are clarified, strategic development plan, descriptions of processes, data cards reflecting measurement criteria, risk management, management of inconsistencies, etc. information about the elements and document samples are provided.

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ARTICLES - PDF

 

AUTHORS

 

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Yunus. Sadigov

Azerbaijan National Academy of Sciences, Institute of Economics, Lead Researcher

  Ph.D., docent  

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Idris. Hojatov

Ministry of Science and Education of the Republic of Azerbaijan, Institute of Dendrology

  junior researcher  

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Akif. Valiyev

Agricultural Economics Research Center

  Doctor of Economics  

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Tahmina. Safarli

Ph.D. student of the Baku State University

   

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Javid. Hasanov

Senior specialist, Agricultural Research Center Ph.D. student of the Agricultural Research Center

   

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Ramiz. Isgandarov

Department of "Economics and Statistics" of Azerbaijan Technical University

  prof, dr  

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Ceyran. Babirova

Ph.D. student Azerbaijan State University of Economics (UNEC)

   

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Turaj. Musayev

Agricultural Economics Research Center, leading specialist

   

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Arshad. Yashar

Head of land identification and geographical data sector of the Land use Control Department of the Ministry of Agriculture of the Republic of Azerbaijan

   

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Javahir. Allahverdiyeva

Azerbaijan State Agrarian University

  senior lecturer  

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Aydin. Asgarov

Institute of Genetic Resources of ANAS

   

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Zaur. Asadov

Azerbaijan State Oil and Industrial University

  Doctor of Philosophy in Economics  

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Shovkat. Yusufova

Azerbaijan Cooperation University

  Ph.D., docent  

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Gulsum. Badirzade

Ph.D. student of the Azerbaijan Cooperation University

   

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Vahid. Amrahov

Azerbaijan State Agricultural University

  Ph.D., docent  

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Emilya. Shukurova

диссертант Бакинского государственного университета